Help Center

Our items are stored in Southern California, and we normally ship the same business day or the next business day.

We use First Class mail (Domestic or International) through the U.S. Postal Service. Using First Class mail allows us to keep our prices reasonable, and the customer get a good product for a good price.

Yes. We ship using First Class International through the U.S. Postal Service. This is the most economical option available.

Each country has it's own rules, and may charge customs duty or something similar when it reaches your country. It is the buyers responsibility to pay for it.

We use real natural rubber, and therefore there might be a rubber smell when you open the package. The smell will disappear if you keep the flip flops in a place where it gets aired.

Yes, just leave the pair out for the smell to disappear.

The flip flops are made from premium rubber which is fairly soft, which molds to the foot. Therefore, these should work well for flat or arched feet.

We want all our customers to be 100% satisfied. Please return it for a full refund.

The flip flops are made from real rubber which can be washed and it dries very quickly.

Natural rubber is biodegradable, and should degrade in about 50 years in a landfill. Waves Flip Flops are made from solid natural rubber, and therefore will degrade in about 15 years. The difference between normal natural rubber and solid natural rubber is the cellular structure. Solid rubber is stronger and normal natural rubber is more spongeir and doesn’t have the same resistance.

Synthetic rubber will not degrade, and as you know, is harmful to the environment. 

Waves flip flops are made in Sri Lanka, and they do recycle the used flip flops there. If you like, you can send over your used pair, and we will ship it over to Sri Lanka when enough Waves flip flops are collected. 

Any items that are shipped to an address in California will be charged Sales Tax.